International Students FAQs

We've compiled a list of the questions asked by international students most frequently. If you can't find the answer to your question below, why not email us?

Can I get my belongings delivered in advance?

Travelling to the airport with a whole bedroom’s worth of luggage isn’t ideal – not to mention it’s costly. That’s why we’ve partnered with Seven Seas International, a company who will help you ship your belongings safely and, most importantly, cheaply! They look after you every step of the way. When you book, they’ll send you out everything you need to pack, including some handy tips and tricks (and usually – a spare box or two!)

They will then come and collect your belongings from you before shipping them over to your new home.

The best part? They’ll help you store them here in the UK over the summer if you need it, too, and they’ll also help you ship it home!

Can you arrange an airport pick up service?

We are more than happy to order a taxi to collect you from the airport. Just let us know your arrival date and time as well as your flight number and we’ll send someone to collect you. We’ll give you an estimate fare too, so all you need to do is make sure you have enough UK cash with you to pay the fare.

What are the payment options for international students?

When you book you can choose to pay the full amount in advance or alternatively you can pay in instalments. In order to be able to pay in instalments you will need to provide a UK guarantor. Don’t worry if you don’t have a UK guarantor – we work with HousingHand who will be able to act as a guarantor on you behalf. For more information on the guarantor services, please click here.

Can I stay over the summer?

We want you to make this your home, and we’d be delighted for you to stay with us over the summer. Let your local team know that you’re thinking of staying and they’ll help you sort out everything you need. 

Can you help me store my stuff over the summer?

Yes, we can help you arrange storage over the summer, just let us know! This is done with our partner, Seven Seas International, who have storage facilities all across the UK at much cheaper rates than commercial storage!