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Welcome to Riverside Student Quarter

An exciting and enriching student accommodation in the heart of Canterbury, where any student can reach their full potential.

We’ve got everything you need to enjoy the ultimate university experience, with a contemporary range of high-quality rooms to suit all budgets and needs, state-of-the-art amenities, and spaces to study, socialise and relax.

You’ll find our student accommodation Canterbury in the middle of The Riverside, Canterbury’s newest leisure destination overlooking the River Stour. That means you’ll be in the heart of the action with a cinema, restaurants, bars, shops and a beautiful public square right on your doorstep.

Riverside Student Quarter - Canterbury student accommodation is a place where you can explore your interests, discover new passions and shape your future.

Your adventure starts here.

Explore our community and book a viewing today.

OUR ROOMS & STUDIOS

REGISTER YOUR INTEREST

Riverside Student Quarter

Sturry Road
Canterbury
CT1 1JX

RSQCanterbury.UK@studentliving.sodexo.com

+44(0)7385396876

 

TRAVEL TIMES TO UNIVERSITIES & COLLEGES
Canterbury Christ Church University
7 mins
7 mins
14 mins
19 mins

University of Kent
7 mins
6 mins
15 mins
27 mins

University for the Creative Arts
8 mins
7 mins
17 mins
23 mins

FAQs

We've compiled a list of the questions we get the most. If you can't find the answer to your question, why not drop us an email?

CHOOSING A ROOM

We want to make sure you have the best experience possible when you come to live with us. That’s why, when you book, we ask you about your interests and your personal preferences regarding your living arrangements.

We will do everything we can to accommodate these preferences and will also help you connect with your new housemates before you arrive so there will always be a familiar face when you get here.

We have a range of cluster flats, and studios to choose from, please see our website or talk to one of our team for guidance.

Cluster flats are where between 5 and 8 students will share a kitchen and communal area between them. You will have your own bedroom and en-suite bathroom.

If you would prefer to have your own space, you can book a studio flat. A studio includes its own kitchenette, and you would not need to share any of your living experience.

You would still be able to socialise with other students in the common room downstairs.

If you’re still not sure which option would be best for you, drop us a line, or give us a call and we will be more than happy to help.

ROOM INCLUSIONS

The kitchens are well equipped with most items you will need for daily use, and even for those occasions when you invite friends around for supper. You will however need to bring small items such as toasters, smoothie blenders etc. For health and safety reasons we would recommend these are new or at least have an in-date PA test to confirm safe operation. We can arrange this locally if not an option for you. Should you require specific items for your personal health and safety, a small fridge in your room for example please let us know first so we can make sure the electrical infrastructure is not overloaded.  

Remember that you will need to bring pots, pans, utensils, crockery and cutlery, plus any additional items if you like to bake cakes, socialise with friends etc.  It is a good idea to have a bespoke/favourite design so you can recognise your own mug in the shared facilities!

Bedding isn’t provided unless it specifically says so on your booking. If you’d rather not carry bedding over with you, you can order it from us here and we’ll make sure it is in your room prior to your arrival .

Each of our room types is unique, but generally speaking you will get a bed, a study area with a desk and a chair, bookshelves, a wardrobe and lots of storage.

BOOKING

Of course, you can! We are always happy to accommodate friend cluster requests. Give us a call to check availability, then all you need to do is book your rooms as usual and drop us a line with your names so we can link your bookings together.

The easiest way to book a room is by following the simple step by step procedure online. If at any point in the booking process you get stuck just email us and we will help you.

To book, you’ll need a credit or debit card for your deposit fee. Please remember to ask permission if you’re paying with a card that doesn’t belong to you.

PAYMENTS

You can pay by debit card, credit card or bank transfer.

If you want to pay by instalment you must provide a UK based guarantor.

If you are an international student wanting to pay by instalment you will need to use our recommended guarantor partner Housing Hand.

You will need to pay the equivalent of one weeks rent (holding deposit) as part of the booking process to secure your room . You can pay by debit or credit card or bank transfer. 

Four weeks prior to your arrival you will be asked to pay your Tenancy deposit, this will be protected and held by the Government Approved Scheme, MyDeposits

10 day prior to move in we will send you a welcome pack and an invitation for paying your first rental instalment.

During the booking process you will have chosen how you wanted to pay your rent. This could be either payment of the full amount upfront or to pay us in instalments. If you choose to pay by instalments, you will need to provide a UK based guarantor or use our guarantor partner, Housing Hand.

PACKING & ARRIVING

If your room is available before your contract starts this is quite possible. Drop us a line​​​​​​​ and let us know when you would be arriving, so we can check this for you. The additional rent for this period will have to be settled before your arrival. 

Firstly, we recommend you check what is included in your room, kitchen and shared or private living space. Most of the essentials (like vacuum, brush, mops etc) are already included - so you don't need to bring these - but please check your specific property.

Once you’ve booked, we will help you choose a moving in slot. You can select this easily online too, check your emails closer to your move in date for the link.

WHILE YOU'RE WITH US

Click on the link below to view or download the residents' handbook.

https://bit.ly/3BzRKxf

Yes!

We run welcome activities that will start online before you move in and moves into the common areas once you’ve arrived at your new home. We have a calendar of events to suit everyone’s taste. If big parties aren’t your idea of fun, you can come along to one of our silent study sessions or smaller coffee afternoons. Check your location’s social pages for a list of events coming up.

You cannot smoke in your room or anywhere within the accommodation. There are designated smoking areas outside which are clearly signposted.

We want you to make this your home, and we’d be delighted for you to stay with us over the summer. Let your local team know that you’re thinking of staying and they’ll help you with the arrangement.

We understand how important it is to know that you are safe and secure at home. That is why we provide a 24 hour staffed service : to provide a safe, secure and supportive environment for all our residents and to help them settle in and transition smoothly to independent living. 

Key to this service are our team members, whilst they are all SIA licensed and trained to provide the range of traditional security services like patrolling, access control, CCTV monitoring and First Aid, their training and role extends far beyond this.

Every day they provide a first point of contact for students, not only for incident reporting but to offer help and support with a whole range of sometimes complex and personal problems. Experts in conflict management, they can help with good order and noise issues and even mediate in problems between flat members, sensitively making sure that one person’s welfare is not affected by the “enjoyment” of another.

Check our International Student FAQs here

All habitable room are sprinklered so any potential fire should be extinguished before it is allowed to spread. The building has a full fire alarm system with a phased evacuation strategy to minimise unnecessary disturbance whilst enabling the evacuation of all students in the event of a fire. The building management team have a 24 hour onsite presence to enable the quick response to any incident.

Also the building is clad in aluminium and insulated render with mineral fibre insulation all of which resist fire spread.

CLEANING

If you are in a cluster flat then you are responsible for cleaning your own room, en-suite shower room and the shared kitchen within the flat. If you are living in a studio, you are responsible for cleaning your own room, en-suite and kitchenette. All landlord and communal areas are cleaned by the site cleaner. You can ask for assistance and advise at any time should you have difficulty maintaining your area and keeping them clean and safe.

CANCELLATION

We recommend that if you are awaiting a visa or exam results to attend University you do not book until you have received these.

If after you have booked and confirmed your place you decide to withdraw you will need to find a replacement for your room.

FLAT MATES

We want to make sure you have the best experience possible when you come to live with us.

That’s why, when you book, we ask you about your interests and your personal preferences regarding your living arrangements.

We will do everything we can to accommodate these preferences and will also help you connect with your new housemates before you arrive so there will always be a familiar face when you get here.

We will accommodate requests for single gender accommodation, where we can. Let us know in the preferences section when you book with us and we will do our best to accommodate this for you.

We try and match you with people you have things in common with, so it’s very unlikely you wouldn’t get along with your housemates. If you are having problems, please come and talk to us and we will help you resolve any issues.

PROCEDURES & INFORMATION

Riverside is committed to providing an excellent service and we are always keen to hear your feedback and understand from time to time complaints can arise.

You should always try to resolve any complaint you have about your accommodation by first going to reception and making a member of the site team aware who can then investigate the matter on your behalf.

If you feel this has not been effective, then Bath Court operates the following written complaints procedure. First either type a letter and hand it in to reception or email the on-site management team - RSQCanterbury.UK@studentliving.sodexo.com

  • Within 2 workings days of receiving a written complaint you will receive an acknowledgement advising you when you can anticipate a formal response.
  • Within 7 Working days of receiving a written complaint we guarantee a full response from the on-site Manager
  • If you are unhappy with the response. This complaint can then be escalated to the Account Manager who will respond within 12 working days of the original complaint.
  • If you are still unhappy with the response. The complaint can then be escalated to the National Code Administrator of ANUK who will act as an arbitrator and will enter into correspondence with the tenant (or their representative).

Our procedures for the allocation of accommodation comply with our equality policy which state that no person or group applying for accommodation at Riverside will be treated less favourably than any other person or group of persons because of their race, colour, ethnic or national origin, gender, disability, appearance, age, marital status, sexual orientation, gender reassignment, pregnancy and maternity, religion and belief or social status. In addition, we will not discriminate on the grounds of actual or perceived characteristics or based on someone’s association with diverse groups. All our staff are trained in equality and diversity to ensure our commitments towards equality policies are fulfilled.

Confirm your FREE contents insurance

Your contents. Covered.

By partnering with Endsleigh, the No.1 student insurance provider, we’ve arranged free contents insurance for all our students staying with us.

It is important all students confirm their cover to ensure you understand what is and isn’t covered. Plus you’ll also be entered into a prize draw, courtesy of Endsleigh!

Visit confirm your cover to see:

  • What is and what isn’t covered
  • Key exclusions - where cover isn’t provided
  • Policy excess – the amount you pay when you make a claim
  • How to make claim
  • Personalise cover

Endsleigh understand students have a limited budget so we have launched brand new, unique student insurance options. They have been designed to cover the risks that you may encounter whilst living in student accommodation and away from home.

Current Offers

Learn more about our great offers

Cashback will be in the form of £450.00 off the last rent instalment or off the rent total if paying in one payment.

  • The offer applies to bookings for Cluster En-suite room types only.
  • The offer is only valid when the code ‘Cluster450’ is included in the notes section at the point of booking.
  • This offer can be used in conjunction with our Refer a Friend offer.
  • This offer is for a limited time only and subject to availability.
  • The offer is valid on full term contracts of 37, 44 weeks or 51 weeks only.
  • This offer is valid for first time bookers at Riverside Student Quarter only.

 

Book any room at Riverside for 2021/22 to be entered into our prize draw. T’s & C’s apply.

Offer Terms & Conditions

  • The offer is valid for full term bookings of either 37, 44 or 51 weeks for the 2021/22 academic year at Riverside Student Quarter, Canterbury.
  • All bookings of 37, 44 or 51 weeks for 2021-22 will be automatically entered into the competition.
  • The offer is valid on bookings for 37, 44 and 51 week contracts only.
  • No cash equivalents are available
  • Year rent free is equivalent to either 37, 44 or 51 weeks rent depending on the length of tenancy booked by the randomly selected winner.
  • Competition entries and winners remain eligible for other booking incentives available at the time of booking.
  • The winner will be selected using a random selection tool and will be announced via Riverside Student Quarter social media platforms.

Live RENT FREE for a month!

Book now & spin the wheel of fortune

Spin our wheel of fortune to be in with a chance of winning fantastic prizes to help kick off the new term with a bang!

Book within 48 hours of your tour (or book on the day - hey if you know you know) to be in with a chance of winning a fridge full of goodies, takeaways, dinner for 4, cinema passes, hoodies, kitchen and bedding packs, or an actual month rent free.

 

Offer Terms & Conditions

  • Eligibility only for bookings made within 48 hours of a physical Riverside marketing suite viewing
  • No cash equivalents are available
  • 1 month free rent is equivalent to 4 weeks rent of the winners booked room type. Rent free will be deducted off the last rent instalment payment or off the rent total if paying in one payment. Rent free value is payable on up to date rent accounts only.
  • Dinner for you and 3 friends will be given in the form of restaurant voucher in the value of £20 per person and will be supplied at move in.
  • Takeaway for you and 3 friends will be given in the form of a Just Eat voucher in the value of £10 per person and will be supplied at move in.
  • Fill a fridge will be given as a Sainsburys supermarket voucher in the value of £50 and will be supplied at move in.
  • Bedding pack will be supplied at move in.
  • Kitchen pack will be supplied at move in.
  • Month cinema pass supplied as Curzon cinema vouchers and based on x2 cinema tickets per week for 4 weeks at £8 per ticket (Total £64). Vouchers will be supplied at move in.
  • Riverside hoodie will be supplied at move in.
  • Rent off incentive cannot exceed the value of winner AST annual rent inclusive of any other offers, incentives or competition prize values won.
  • The offer is subject to availability and may be withdrawn at any time.
  • The offer is only valid for bookings for 2021/22 academic year.
  • The offer is valid on bookings for 37, 44 and 51 week contracts only.

 

Once you've booked a great room or studio with us, why not let your friends know? If they finalise a booking with us based on your referral you will both get £150! 

Offer Terms & Conditions

£150.00 cashback will be in the form of £150.00 off the last rent installment payment or off the rent total if paying in one payment.  The offer is only valid when the referring student name is included in the notes section at the point of booking.  This offer can be used in conjunction with other offers, is for a limited time only and is subject to availability. Only students who have already booked can refer students and receive the £150 referral fee . Offer is valid on bookings for 37, 44 and 51 week contracts only.

Bookings may be cancelled in writing or by email and must be received by the accommodation team within 7 days of accepting the tenancy agreement (AST).

If however, you decide to cancel your booking after the 7-day cooling off period, you may also be eligible for a full refund if your circumstances change due to any of the following reasons:

  • Failure to achieve required grades
  • Failure to obtain VISA
  • Unable to travel due to illness or travel restrictions*

*Demonstrable illness and/or travel restrictions as a direct result of COVID-19”

All bookings made for the 2021/2022 academic year are automatically eligible for Risk Free Booking however, eligibility expires on the date the signed tenancy is due to commence, or when the first instalment of rent, or the full instalment of rent is paid to the landlord, whichever is earlier.

RESIDENT SERVICES & APPS

Riverside Concierge

The Riverside Concierge team are here to help! Click on the button below to log your requests with the Riverside Concierge team.

LEARN MORE

Mental Health Wellbeing App

Sometimes we can all feel like things are getting on top of us. That’s why Riverside has partnered with Thrive to give you exclusive access to Thrive: Mental Wellbeing, a clinically effective app for the prevention, screening and management of anxiety, depression and stress.

LEARN MORE

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